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Knowledge BaseAdd Websites to Train Your Agent

Add Websites to Train Your Agent

Teach your AI agent about your business by adding your website pages and other URLs.

The fastest way to train your agent is to point it at your existing website. Elvix reads it with a smart web reader that renders even JavaScript-heavy sites, extracts the readable text, and stores it in your Knowledge Base — the agent then answers visitors using that content.

How to Add URLs

  1. 1Open Knowledge Base in your dashboard.
  2. 2In the Websites section, enter your Main Website URL (your homepage). Elvix crawls the site and reads the main information — services, about, FAQ, pricing — while skipping product listings and store pages.
  3. 3Optionally add Additional Pages (e.g. a specific pricing or FAQ page) to read them individually.
  4. 4Click Add, wait for the status to become Ready for retrain, then click Retrain Agent so the content is read and indexed.
Which pages to addYour Main Website covers your whole site automatically. Use Additional Pages for the most sales-relevant individual pages — pricing, FAQ, shipping/returns, a specific service page. You can add up to 50 pages on Standard (more on Pro). Avoid adding dozens of near-identical pages — duplicates waste your character limit and dilute answers.

Source Statuses

  • Ready for retrain — the page is registered but its content is not yet read and indexed. Click Retrain Agent so the agent starts using it.
  • Retrained — the page is fully indexed and the agent answers from it.
  • Retraining — an indexing run is in progress and this page is being processed now.
  • Needs review — the page could not be read (blocked, timed out, or returned no usable content). Elvix retries automatically; if it still fails, check the URL or add the content as text instead.

Refreshing a Page

When you change a page on your website (new pricing, new product), use Reload on that source to mark it for re-reading, then Retrain the agent so the fresh content is indexed. Old content stays active until you retrain.

Limits

On the Standard plan the Knowledge Base supports a total of 250,000 characters across all sources (the counter is shown in your dashboard). Your Main Website covers your whole site with no page-count limit, while Additional Pages are capped per plan: 10 pages on the Free trial, 50 on Standard, and 100 on Pro (unlimited on Enterprise). If you hit a limit, remove outdated sources or upgrade your plan.

When are changes visible?Adding a source automatically updates the agent’s training set, but for it to start using the new content reliably, click Retrain Agent in the Knowledge Base section. See Retraining Your Agent.