Billing & PlansUpgrading Your Plan
Upgrading Your Plan
Switch to Standard (or another plan) with instant Stripe checkout — no waiting.
Upgrading is instant and painless: pick a plan, pay securely with a card, and your new limits apply immediately.
How to Upgrade
- 1Open Billing & Plan in your dashboard.
- 2Click Change Plan — a plan selection modal opens.
- 3Choose Standard (or another plan) and click Subscribe / Switch.
- 4You’re taken to a secure Stripe checkout page — enter your card details.
- 5Done! Your plan is applied instantly and you get a confirmation receipt by email.
What Changes Immediately
- Your monthly message limit rises (e.g., 150 → 5,000 on Standard).
- The usage counter restarts with the new limit (on upgrade from the free trial).
- Offline mode turns off — your agent reactivates and locked leads are unlocked.
- Knowledge Base and widget limits expand accordingly.
Paying with a new card later?Your card is saved securely for automatic monthly renewal. You can update or remove it anytime from Billing & Plan — see Subscriptions & Auto-Renewal.
Trouble with checkout?If payment fails or the page doesn’t load, check your card details and try again. Payments are processed by Stripe — Elvix never sees or stores your full card number. Still stuck? Contact support via the dashboard chat.